1. How long for shipment?

Receiving time = Processing time +Shipping time.

 1) Processing time: 1-7 Working Days(4 Days Average)

 2) Shipping Time:

United States and Canada:

Shipping Methods

Order Amount

Freight

Carriers

Standard Shipping

(8-15 Working Days)

No Limit

Free

USPS, Post office

Expedited Shipping

(5-10 Working days)

$0 and $99.99

$9.99

FedEx

 

$100 and Up

Free

FedEx

Australia and New Zealand:

Shipping Methods

Order Amount

Freight

Carriers

Expedited Shipping

(7-12 Working days)

$0  and  $99.99

$9.99

Fast Post Service

 

$100 and  up

Free

Fast Post Service

Rest of world:

Shipping Methods

Order Amount

Freight

Carriers

Standard Shipping

(8-15 Working Days)

$0 and $49.99

$4.99

Post office

 

$50 and up

Free

Post office

 

Note: The shipping time will be affected by public holidays, destination countries (especially shipping addresses outside USA or Canada), bad weather and international couriers.

  1. Where is my order?

Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status.

  1. Tips for shipping:

1) For delivering successfully, we suggest that you should leave your correct email box and mobile number during checkout process.

2) Unsuccessful delivery caused by blank mobile column cannot be compensated. 

3) PO Box or BFPO are not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Lopolly.

4) Your order can be tracked in details only when it arrives in your country's facility. After it arrives in your country, please allow 5-7 more days for the delivery. 

If you have any question, please contact our customer service: info@lopolly.com. Since we have too many emails to deal with every day, your email may be replied in 48 hours. Thanks for your patience and understanding!